9
Summary
The Swedish Social Insurance Inspectorate (Inspektionen för
socialförsäkringen, ISF) is an independent supervisory agency for the
Swedish social insurance system. The objectives of the agency are to
strengthen compliance with legislation and other statutes, and to
improve the efficiency of the social insurance system through system
supervision and efficiency analysis and evaluation.
The ISF’s work is mainly conducted on a project basis and is
commissioned by the Government or initiated autonomously by the
agency. This report has been commissioned by the Government.
Background
Information from government agencies, such as the Swedish Social
Insurance Agency (henceforth the Agency), needs to be
comprehensible, relevant and accurate. If this is not the case it is
likely to have an impact on the individual’s ability to exercise his or
her legal rights. This in turn can undermine the legitimacy of the
agencies.
Objectives
The ISF has been commissioned by the Government to conduct a
study on how the Agency communicates decisions to individuals
when sickness benefit is denied or withdrawn.
Individuals have the right to request a re-examination of the decision
by the Agency. In conjunction with this, the ISF has also been
commissioned to study the Agency’s routines for the re-examination
of cases. The ISF has chosen to present these two assignments in a
joint report.
