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          AHO WORKS STUDIES 2012-2013
        
        
          Design Studies
        
        
          Designer’s Century
        
        
          appear for hours at a time into a place that does
        
        
          not exist, into a screen that is no bigger than
        
        
          the palm of our hand, where we can navigate
        
        
          with our fingers. We live in a society where the
        
        
          service sector employs almost 80% of us, and
        
        
          where service innovation has now been placed
        
        
          on the agenda of both public and private sector.
        
        
          Products will not disappear; they will always
        
        
          be there. But innovation demands that design-
        
        
          ers also address interactivity and the design
        
        
          of services. During the last few years IDE
        
        
          has been training designers who can design
        
        
          products, interactions, services and systems,
        
        
          because that is what society needs. So, we are
        
        
          in the century of the designer because we are
        
        
          in the century of innovation, and that is gen-
        
        
          erated by the century of competition. Design
        
        
          thinking and designers from IDEwill be visible
        
        
          not only in the magazines on coffee tables and
        
        
          in dentists’ waiting rooms, but in the services
        
        
          the dentist provides, the health service’s atti-
        
        
          tude to dental health, and society’s attitude to
        
        
          health. This is the designer’s century!
        
        
          Within what we can call product design, the
        
        
          transition to a post-industrial society has led to
        
        
          major changes for the designer. From having
        
        
          close contact with industry and manufactur-
        
        
          ers, we now have a market where the people
        
        
          who design toboggans for use in Norway are
        
        
          located in the Netherlands, while the tools are
        
        
          made in China. This is true for large parts of
        
        
          the western world, with the USA leading the
        
        
          way. But can this continue? Structural factors,
        
        
          like higher costs in manufacturing countries
        
        
          like China, the increasing complexity of the
        
        
          products themselves, a growing political will-
        
        
          ingness to bring manufacturing back home,
        
        
          and, not least, manufacturing technology
        
        
          breakthroughs mean that we can envisage a
        
        
          revitalised product design role.
        
        
          If we examine some of the above-mentioned
        
        
          factors, how will the product designer’s role
        
        
          change? More and more companies are expe-
        
        
          riencing rising production costs in connection
        
        
          with competition fromChina, as well as contin-
        
        
          ued risk of misunderstandings in the product
        
        
          development process. It is therefore no surprise
        
        
          that companies are considering ‘back-sourcing’.
        
        
          Many products are so complex that the man-
        
        
          ufacture of subcomponents is dispersed over
        
        
          many locations before everything is brought
        
        
          together for final assembly in one place. This
        
        
          has many similarities with the automobile
        
        
          industry, which has kept this important element
        
        
          in the production chain close to its development
        
        
          departments. Politicians are also beginning to
        
        
          realise that the post-industrial society cannot
        
        
          carry on growing ad infinitum. High unemploy-
        
        
          ment levels and massive deficits in the balance
        
        
          of trade have led to the introduction of incen-
        
        
          tives to bring manufacturing back home. This
        
        
          is well illustrated in President Obama’s State
        
        
          of the Union address in 2013 in which he high-
        
        
          lighted the importance of new manufacturing
        
        
          technology. New manufacturing technologies,
        
        
          like 3D-printing and more advanced automa-